Shopper enjoy (CX) developments are continuously converting and evolving. Right here, we check out one of the most maximum noteceable buyer enjoy developments in 2023:
– Immersive reviews and the metaverse
– Personalization
– Mindful buyer enjoy
– Authenticity
source
The Top 4 Customer Experience Trends In 2023
100% on personalization – a study conducted by Khoros found that 71% of customers express disappointment when they do not receive personalized service.
Personalization for the win!
Great Video @Bernard Marr 💪💪🏾
No doubt that technology investment will help companies level up their overall customer experience and support loyalty & retention. I think AI / Virtual Assistants will play a major role too. Thx @bernardmarr for the perspective on 2023 trends!
Hello sir
How do you think the trend of Generative art affect the job market for UI/UX design.
Please share any insights you have on the topic.
Thanks in advance.
Prosper Williams ❤