Generative AI hyper-personalized customer experience – An award winning DTW catalyst project

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Arthur Torok, Telecom Resolution Architect and Google’s top at the catalysts mission, supplies insights on how CSPs can advance buyer retention thru generative AI answers.

Be informed extra: https://www.tmforum.org/catalysts/projects/C23.0.497/genai-hyperpersonalized-customer-experience

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